Kevin Dunn with Capital Powersports
Season: 2
Episode: 20
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Kevin Dunn has been in the motorcycle industry for over 35 years. He is currently general manager at Capital Powersports. His first bike was a Yamaha Riva 180 scooter. He grew up in Northern California, moved to southern California to be an actor/model, but after a while, he started working at a Suzuki Kawasaki dealership. It was three months before he was the sales manager and ended up working there for over six years.
He shares his knowledge of motorcycles and the industry he has come to love in this episode as well as sharing some tips and tricks he has learned managing people and running a business.
When asked what advice to give to business owners and entrepreneurs, Kevin says “Don’t overthink it. Stick with the basics, is your business clean? Professional? Invest in your staff both in recognition and wages and offer them the ability to make more if they do more. And care a lot about customer experience.”
Kevin shares about the effects COVID-19 had on the motorcycle industry and their record-setting sales in the Triangle.
We spend some time talking about the ever-changing persona of a typical Harley Davidson rider.
Josh talks about the joy of riding and the ritual of going on a ride. We talk about the experience of riding and the sense of community between other riders.
One Response
I had the pleasure of working with Kevin in Southern California at the Susuki, Kawasaki, Husqavarna, Ducatti dealership. It was 1988 or 1989. I was 19. He was such an amazing boss. I learned a lot. Kev do you remember when the guy came in and bought a GSXR-1100 and paid in all $5, $10 and $20 bills. That took forever to count. Then he took off down Canoga Avenue and laid it down. You tried to suggest too much of a bike. The customer just did not want to hear it. Kev was the first person to take me for a ride on a GSXR-1100 and would include me on a ride with the other guys from the shop on a ride over Mulholland. What a Great ride. Best part is we have remained friends all these years. I am beyond blessed to call him a friend. So proud of you Kevin.